SAFE HOUSE SUPPORT WORKER

CASUAL

Programs Team

The Safe House Support Worker is part of the Programs Services Team of Mawarnkarra Health Service. The service’s objective is to provide holistic, primary health care services to the Aboriginal people of the West Pilbara region.

LOCATION
20 Sholl Street, Roebourne, WA 6718.

LINE MANAGER

Safe House Team Leader

SENIOR MANAGER

Programs Manager

CONDITIONS OF EMPLOYMENT

The employee shall work shift work.

The ordinary hours of shifts are:

– Day shift 6:30am – 2:45pm
– Afternoon shift 2:30pm – 10:45pm
– Sleepover shift 10:30pm – 6:45am (sleepover allowance and 4hrs paid work)
– On Call Allowance

Other conditions of employment are identified in your contract for employment.

All Mawarnkarra employees are required to comply with all policies in force at the time of commencement of employment and those implemented from time to time.

As part of the orientation program, employees are required to sign declarations and agreement pursuant to policies of the Health Service.

POSITION OBJECTIVE

The focus of a Safe House Support Worker will be to provide a strong support system and a safe environment for clients and their families whilst working under the supervision and direction of the Safe House Team Leader.

SKILLS, EXPERIENCE AND ATTRIBUTES

  • Ability to liaise and develop relationships with clients who are having family crisis or homeless situations.
  • Ability to communicate effectively with team members and the client population.
  • Ability to provide support in highly stressful circumstances.
  • Ability to problem solve effectively on a day to day basis and in a crisis situation.
  • Ability to negotiate complex issues with clients.
  • Ability to communicate effectively.
  • Ability to prioritise workload.
  • Ability to liaise effectively with other service providers.
  • Motivation to provide service excellence.
  • Ability to seek the advice and support of the Safe House Team Leader and other staff when necessary.
  • Ability to work independently and in a team environment.
  • An active driver’s license to transport people in motor vehicles in a safe manner.
  • Ability to assist clients with day to day tasks.
  • Commitment to ongoing participation in education, professional development, evidence based research and quality assurance.

DUTIES

1. Provide support and assistance to clients:

  • Provide appropriate and timely assessments based on client needs and act according to the assessment.
  • Provide link-up services to clients and provide support and assistance to clients through this process.
  • Participate in case conferencing and undertake all responsibilities as per the care plan of clients.
  • Refer clients appropriately to other services within Mawarnkarra and external to Mawarnkarra.
  • Provide clients with information about the services they are being referred to and provide support as necessary to clients attending other services.
  • Follow-up clients on a regular basis.
  • Initiate client contact where appropriate and necessary.
  • Provide support and assistance to clients in their own environment consistent with the policies of Mawarnkarra.
  • Work effectively and appropriately with families.
  • Provide support and assistance clients requiring housing, family services and assistance with Centrelink and/or Court.
  • Advocate the needs of clients to services such as WA Housing, Centrelink, WA Mental Health Services and Family and Community Services.
  • Provide assistance and support to families and friends of people who are in detox or rehabilitation.
  • Assist clients to improve daily living skills such as budgeting, drug and alcohol awareness and confidence building skills.

2. Manage client files:

  • Maintain confidentiality in all aspects of record keeping.
  • Records all data on clients as required by Mawarnkarra.

3. Program responsibilities:

  • Under the supervision of the Safe House Team Leader, facilitate and initiate group meetings and support services that involve clients, families and community members in respect to the Bringing Them Home Program.

4. Professional responsibilities:

  • Maintain the highest standards of professional conduct.
  • Participate in and contribute to the fulfilment of operational needs of the organisation as they arise.
  • Demonstrate an understanding of and compliance with all Mawarnkarra policies and procedures.
  • Participate in maintaining a safe working environment.
  • Other duties as directed by management.

EDUCATION

Attend and participate in the professional development program and relevant external seminars and conferences, as approved.

OTHER RELEVANT INFORMATION

Consent to undergo a Working with Children Check and a National Police Certificate if required by the employer and if required, employment is conditional pending the outcome of these checks.

Current valid driver’s Licence.

All employees are required to adhere to Smoking policy and be willing to undertake a random drug and alcohol screening.

Please email your resume and application for a role through to hrofficer@mhs.org.au. You will receive confirmation that your application has been received. Should we progress your application to interview, we will contact you to arrange.

MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.

Explore local and northwest attractions near Mawarnkarra Health Service

Our service is located within the City of Karratha 40 minutes from Karratha.

The Pilbara is home to several beautiful beaches with opportunities for diving and snorkelling. The area is perfect for fishing and other water-based activities such as boating, sailing and whale watching. Millstream Chichester National Park is famous for its watering holes and camping spots. Within just a few hours’ drive are the world heritage listed sites of Karijini National Park and Ningaloo Reef. There are regular community events such as the Dampier Markets and horse racing and the recent development of the Karratha Art’s Precinct has opened the region up to more artistic pursuits including exhibitions, dance and theatre performances. We enjoy easy access to attractions such as Indigenous Rock Art accessed through guided tours on the Burrup Peninsula.

Explore more about the Pilbara here.

The Corporate Services Manager is part of the Corporate Team of Mawarnkarra Health Service. The Service objective is to provide holistic, primary health care services to the Aboriginal people of the West Pilbara region.

LOCATION

20 Sholl Street, Roebourne, WA 6718.

LINE MANAGE
CEO

CONDITIONS OF EMPLOYMENT

37.5 hours per week Monday to Friday 8:30am to 4:45pm with 45minutes (unpaid) for lunch daily. You are to be ready for work no later than 8:30am daily.

Other conditions of employment are identified in your contract for employment.

All Mawarnkarra employees are required to comply with all policies in force at the time of commencement of employment and those implemented from time to time.

As part of the orientation program, employees are required to sign declarations and agreement pursuant to policies of the Health Service.

POSITION OBJECTIVE

The role of the Corporate Services Manager is responsible for all assets of the organisation and to implement the relevant objectives of the organisation by ensuring that the corporate team deliver a supportive, quality, effective and efficient service in order that the health needs of clients and the community are met

SKILLS, EXPERIENCE AND ATTRIBUTES

  • Motivation to provide service excellence.

  • Demonstrated ability to lead a multidisciplinary team.

  • Demonstrated capacity to lead in a collaborative manner with staff.

  • Demonstrated ability to problem solve issues on a day-to-day basis.

  • Demonstrated conflict resolution skills.

  • Ability to manage the assets of the organisation.

  • Experience in the application of Workplace Health and Safety legislation.

  • Ability to report against key deliverables.

  • Good writing skills.

  • Good interpersonal skills.

  • Commitment to ongoing participation in education, professional development, evidence based research and quality assurance.

DUTIES

1. Leadership and management

  • Manage the corporate team staff on a day-to-day basis.
  • Motivate staff to provide service excellence.
  • Oversee the provision of the highest standards of service fulfilling the responsibilities of the program requirements.
  • Ensure that staffs are allocated responsibilities appropriately under the programs they work under.
  • Monitor staff performance and manage same.
  • Conduct regular staff appraisals, as per the organisation’s policy.
  • Identify staffs that require support and assistance in fulfilling their responsibilities and arrange for the provision of support and assistance.
  • Monitor and manage compliance with the policies of Mawarnkarra.
  • Promote a collaborative working environment for all staff.
  • Identify staff that may require performance management.
  • Ensure that the professional development needs of staff of the corporate team are met and are consistent with organisational policy.
  • Provide leadership in problem solving issues that arise.
  • Ensure that staffs are appropriate and respectful of clients, visitors and other staff at all times.

2. Manage the assets of the organisation, including equipment, vehicles and housing

  • Maintain and update the asset register.
  • Manage the maintenance of equipment, vehicles, buildings and housing.
  • Manage the purchase, transfer and disposal of assets.
  • Ensure all policies and procedures for asset acquisition and disposal are followed.

Equipment

Ø Ensure all regular servicing of all equipment, including medical equipment, is conducted on time as per the labelling.

Ø Ensure all emergency repairs to equipment are conducted in a timely fashion.

Vehicles

Ø Manage the day-to-day running of vehicles ensuring vehicles are ready for use by staff.

Ø Hold all vehicle keys

Ø Ensuring no unauthorised use of vehicles

Ø Ensuring that home-garaged cars are available for use by all staff during the day

Ø Conduct log-book audits

Ø Manage the purchase, leasing, transfer and disposal of the fleet vehicles.

Ø Ensure all polices and procedures for vehicles and use of vehicles are followed.

Ø Ensure all vehicles registered is current with the Department of Transport WA

Ø Management of accounts relating to fuel, cleaning, maintenance and repairs of vehicles

Ø Maintaining an accurate and contemporary register of all vehicles, delegated drivers and vehicles assigned under home garaging, conditional and private use vehicles.

Housing & MHS Buildings

Ø Ensure all facilities are maintained to a high standard.

Ø Ensure that all of the paperwork is completed prior to a staff member occupying a Mawarnkarra house, such as the lease is completed and inspections are carried out.

Ø Ensure regular inspections are undertaken on Mawarnkarra housing.

Ø Ensure all furniture included in the housing for a staff member is documented and accounted for.

Ø Ensure all maintenance for Mawarnkarra housing is carried out in a timely fashion.

Ø Ensure all polices and procedures for housing are followed.

Security

Ø Manage security portfolio on behalf of Mawarnkarra.

 

Ø Ensure correct security delegation is given to each staff member.

 

Ø Ensure security protocols are followed for arming, disarming & lock up procedures.

 

Ø Ensure regular maintenance is carried out for security system for Mawarnkarra Health Services, including the Safe House.

IT

Ø Manage the IT portfolio on behalf of Mawarnkarra.

 

Ø Ensure all IT updates/upgrades/maintenance are carried out in a timely and non-disruptive manner.

    EDUCATION

    Attend and participate in the professional development program and relevant external seminars and conferences, as approved.

    OTHER RELEVANT INFORMATION

    Performance will be appraised on an on-going basis and formally at the first 3 months and annually thereafter.

    Consent to undergo a Working with Children Check and a National Police Certificate. Employment is conditional pending the outcome of these checks.

    All employees are required to adhere to the Smoking policy and be willing to undertake a random drug and alcohol screening.

    Please email your resume and application for a role through to hrofficer@mhs.org.au. You will receive confirmation that your application has been received. Should we progress your application to interview, we will contact you to arrange.

    MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.

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