CLINICAL MANAGER

FULL TIME

Clinical Services Team

The Clinical Manager is part of the Clinical Team of Mawarnkarra Health Service. The Service objective is to provide holistic, primary health care services to the Aboriginal people of the West Pilbara region.

LOCATION
20 Sholl Street, Roebourne, WA 6718.

MANAGER

Senior Medical Officer

CONDITIONS OF EMPLOYMENT

37.5 hours per week Monday to Friday 8:30am to 4:45pm with 45minutes (unpaid) for lunch daily. You are to be ready for work no later than 8:30am daily.

Other conditions of employment are identified in your contract for employment.

All Mawarnkarra employees are required to comply with all policies in force at the time of commencement of employment and those implemented from time to time.

As part of the orientation program, employees are required to sign declarations and agreement pursuant to policies of the Health Service.

POSITION OBJECTIVE

The Clinical Manager role is multifaceted, in that this role carries a number of responsibilities. The primary responsibilities are managing clinical staff & coordination of the day to day running of the clinic. Ensuring reporting to funding bodies is accurate, thorough & complete. This involves having an excellent understanding of the patient data management system and being able to interpret data.

The Clinical Manager also has the administrator rights for the patient data management system, Communicare, for Mawarnkarra.

The Clinical Manager liaises with the Senior Medical Officer in regards to medical staffing, medical students, WAGPET registrars; collaborates with HR in arranging for these staff to work at Mawarnkarra ensuring all paperwork is in order, orientating these new staff, giving Communicare training; in addition to ensuring medical specialists services and the client appointments to attend these services are in order.

The Clinical Manager’s role is an essential role at Mawarnkarra not only due to the many tasks this role has but to ensure program funding continues so the health service is able to deliver an effective service of excellence to the community.

SELECTION CRITERIA, SKILLS, EXPERIENCE AND ATTRIBUTES

  • Must hold current RN Registration with AHPRA.
  • Minimum 5+ years Post Grad experience.
  • Ability to work independently and in a team environment.
  • Ability to manage and lead clinical staff.
  • Ability to identify situations where the input of the SMO is required.
  • Ability to problem solve effectively on a day-to-day basis.
  • Ability to coordinate nursing and administrative functions of the clinic.
  • A demonstrated understanding of Medicare billing practices in a primary health care service and a commitment to implementing systems for ongoing quality improvement in billing practices.
  • Experience in reporting against key deliverables.
  • An understanding of contract deliverables and how data input assists in evidencing patient care.
  • An understanding of interpreting data.
  • An understanding of KPI’s against which we have reporting obligations.
  • An understanding of the NDIS application process and services.
  • Ability to discuss and explain complex issues involving health data with staff.
  • Demonstrated capacity to work in a collaborative manner with all staff.
  • Motivation to provide service excellence.
  • Excellent clinical skills with the ability to support the clinic when needed.
  • Excellent organisational & time management skills.
  • Excellent writing/reporting skills.
  • Excellent interpersonal skills.
  • Uses initiative.
  • Commitment to ongoing participation in education, professional development, evidence based research and quality assurance.

DUTIES

1. Medicare responsibilities:

  • Understanding/knowledge on optimisation of Medicare billing.
  • Understanding/knowledge in billing arrangements of the practice consistent with the rules and regulations governing the arrangements.
  • Understanding/knowledge of changes to Medicare items relevant to Mawarnkarra.
  • Meet with the Senior Medical Officer & Medicare Billing Officer regularly to review Medicare billing and to seek quality improvement opportunities or as required.
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    2. Reporting and health data responsibilities:

  • In collaboration with the Senior Medical Officer, and/or Business Development Manager, develop and implement systems for the collection of accurate data consistent with reporting requirements.
  • To assist in the interpretation of the data collected.
  • Provide ongoing support and education to staff on the use of the health data management system Communicare.
  • Provide support and assistance to staff on an ongoing basis on data collection and reporting requirements.
  • Assist the SMO in development of special projects.
  • Ability to conduct clinical audits as directed by the SMO.
  • Ability to conduct audits on client data quality that Mawarnkarra staff are in putting.
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    3. Medical staffing requirements:

  • In collaboration with the Senior Medical Officer & HR, in ensuring adequate medical staffing at all times. Assist with recruitment of medical staff, locums, medical students, and WAGPET registrars.
  • Ensuring all Medicare provider number applications and paperwork are in order for these new staff to commence work at Mawarnkarra.
  • Ensure all required paperwork is in order for visiting clinicians.
  • Ensuring all required paperwork is in order for these new staff to commence work at Mawarnkarra.
  • Liaise with relevant staff at Mawarnkarra that these new staff have air tickets to arrive to Mawarnkarra, housing organised and vehicles ready for them to use.
  • Assist with orientating these new staff to the clinic.
  • Training new staff how to use Mawarnkarra’s patient data management program, Communicare, Prompas, RecFind and Incident reports.
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    4. Staff Coordination:

  • Coordination & management of all clinical staff.
  • Identify staff that require support and assistance in fulfilling responsibilities and arrange for the provision of support & assistance.
  • Monitor and manage clinical staff in compliance with policy and procedure.
  • Promote a collaborative working environment for all staff.
  • In collaboration with HR identify staff that may require performance management.
  • Provide leadership in problem solving issuers that arise.
  • Ensure that staff are appropriate and respectful of clients, visitors and other staff at all times.
  • Take a leadership role in facilitating effective and collaborative working relationships between all staff.
  • Assist the SMO in development of special projects
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    5. Quality improvement activities:

  • Promote continual quality improvement in the service.
  • In collaboration with Compliance Specialist ensure all standards are maintained consistent with RACGP and QIC accreditation standards as applicable to the service.
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    6. General Duties:

  • Manage, coordinate and delegate:
  • – Medical stocks & equipment
    – Vaccine supplies
    – Resuscitation trolleys
     
    7. Professional responsibilities:

  • Work in collaboration with the Senior Medical Officer on all relevant issues.
  • Manage continued professional development activities for all clinical staff.
  • Maintain the highest standards of professional conduct.
  • Participate in and contribute to the successful outcomes of the organisation.
  • Participate in research activities within the services as required.
  • Participate in maintaining a safe working environment.
  • Develop relationships/networking with other relevant stakeholders.
  • Demonstrate an understanding of WH&S legislation at the level expected of a Clinical Manager.
  • Other reasonable duties as directed by your line manager.
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    EDUCATION

    Attend and participate in the professional development program and relevant external seminars and conferences, as approved.

    OTHER RELEVANT INFORMATION

    Performance will be appraised on an on-going basis and formally at the first 3 months and annually thereafter.

    Consent to a Working with Children Check and a National Police Certificate. Employment is conditional pending the outcome of these checks.

    Current Driver’s License.

    All employees are subject to regular random drug and alcohol testing.

    Please email your resume and application for a role through to hrofficer@mhs.org.au. You will receive confirmation that your application has been received. Should we progress your application to interview, we will contact you to arrange.

    MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.

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