Disability Services Manager

Administration Team

$98,280 $130,000 per year

  • Roebourne WA location

  • Senior management role

  • Make a real difference

  • Join a fun and dynamic workplace

    About Mawarnkarra Health Service (MHS)

    Mawarnkarra (MHS) is the largest primary health care provider providing direct services to Aboriginal and Torres Strait Islander peoples living in the Roebourne area. MHS provides the families of Roebourne with a fully functional and accredited Clinic that treats approximately 3,000 people per year.

    Delivering quality medical services to improve the physical, spiritual, cultural, social, and emotional well-being of families. MHS aspires to be a strong, sustainable, and recognised health service that builds healthier communities and positive change for our Aboriginal and Torres Strait Islander families and those who call Roebourne home.

    MHS is looking for people who want to make a real difference in the health of Aboriginal and Torres Strait Islander families.


    The Position

    The role of the Disability Services Manager is to develop, manage and implement a disability services program for Aboriginal and non-Aboriginal people within the Mawarnkarra Health Service area for Mawarnkarra Health Service. To undertake and perform the role of Evidence, Access, and Coordination of Planning within the NDIS program. To lead the Remote Community Connectors and ensure objectives are met.


    • Known and accepted knowledge of disability
    • Knowledge of services and supports for those with disabilities
    • Ability to develop, implement and oversee the disability services program
    • Ability to manage, measure and report a program against objectives
    • Ability to manage and lead staff
    • Ability to work independently and in a team environment.
    • Motivation to provide service excellence and organisational leadership
    • Ability to utilise a patient management system and other electronic computer software, including Microsoft Office products
    • Effective use of the electronic and manual document management system
    • Ability to problem solves effectively on a day-to-day basis.
    • Excellent interpersonal communication skills.
    • Excellent writing skills. Ability to identify situations where the input of the CEO is required.
    • Commitment to ongoing participation in education, professional development, evidence-based research, and quality assurance.
    • Ability to prioritise workload and demonstrated organisational skills
    • Ability to travel within the Pilbara region and elsewhere to meet the requirements of this role


        1. Develop, manage, and implement a disability services program for Aboriginal and non-Aboriginal people considering :

        Development of outcomes to determine program success, working with the Business Development Manager in regard to reporting requirements

        Measurement and reporting of the program, working with the Business Development Manager in regards to reporting requirements

        • Access to the NDIS scheme
        • Identification and development of service providers within the
        • Mawarnkarra Service Area, including Mawarnkarra Health Service
        • Required services to support disability patients
        • Consideration of other requirements to ensure a quality disability services program

        2. Evidence, Access and Coordination of Planning for the NDIS in the Mawarnkarra Service area, including but not limited to, Roebourne, Karratha, Mingullatharndu, Ngurrawaana, Weymul:

        • Facilitate Scheme eligibility testing, access and coordination of plan build
        • Be a key point of contact for potential participants and families as well as the Agency working in and alongside (as relevant), community connector and NDIA staff
        • Facilitate and establish relationships with people with disability and  families and service providers in community working in and alongside (as relevant), remote community Connector and NDIA staff
        • Assist community members to test their eligibility for the NDIS and support the Participant Pathway process working in and alongside (as relevant), remote community connecter and NDIA staff
        • Facilitate the access process via identification and collation of documented information and evidence requirements working in and alongside (as relevant), remote community connecter and NDIA staff
        • Facilitate and coordinate meetings and sessions between participants, relevant stakeholders, remote community connector/s and NDIA staff that address access requirements and plan builds
        • Facilitate and coordinate local linkages with the local health clinic,  community, school and other community based service organisations working in and alongside (as relevant), remote community connecter and NDIA staff
        • Develop template documentation that may assist with eligibility for the NDIS

        3. Lead and manage Remote Community Connectors:

        • Develop a thorough understanding of the role and requirements of Remote Community Connectors
        • To ensure the engagement of Indigenous local Remote Community Connectors who have knowledge of cultural, community and spoken language skills of the community they will assist
        • Develop resources to assist the Remote Community Connectors with their work
        • Develop with Remote Community Connectors a work plan to identify potentially eligible community members and to increase awareness of the NDIS within their community

        4. Quality improvement

        • Participate in the quality improvement program and accreditation
        • Assist and recommend improvements within disability services and the organisation as a whole
        • Assist with managing improvement modules as required

        5. Professional responsibilities:

        • Maintain the highest standards of professional conduct.
        • Participate in and contribute to the fulfilment of operational needs of
        • the organisation as they arise.
        • Participate in research activities within the services as required.
        • Demonstrate leadership in maintaining a safe working environment to
        • the standard expected of a manager.
        • Other duties as directed by management.
        • Use of Recfind (document management system,) and Promapp
        • (procedure, improvement and risk management system)


        Attend and participate in the professional development program required within the NDIA funding agreement and relevant external seminars and conferences, as approved.

        It is Essential you have the following:

        • COVID-19 Vaccination Certificate, (Requirement to be triple vax as per the WA Government mandate for all health care workers)
        • Current Drivers Licence;
        • Current Working with Children’s Check, Current Police Clearance,
        • Current CPR Certificate (or willing to obtain)

        Remuneration Benefits include:

        • Base Salary $98,280 + Allowances
        • Superannuation 10.5%
        • You will have access to generous salary sacrificing (pre-tax dollars)


        Please send your resume and application form with a cover letter stating why you want the role to hr@mhs.org.au

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