Indigenous Outreach Worker – Full-Time

Clinical Services Team

The Indigenous Outreach Worker – Chronic Disease is part of the Clinical Services Team of Mawarnkarra Health Service. The Service’s objective is to provide holistic, primary health care services to the Aboriginal people of the West Pilbara region.

LOCATION
20 Sholl Street, Roebourne, WA 6718.

LINE MANAGER
Chronic Disease Registered Nurse

SENIOR MANAGER
Senior Medical Officer

CONDITIONS OF EMPLOYMENT
Conditions of employment as identified in your contract for employment.

All Mawarnkarra employees are required to comply with all policies in force at the time of commencement of employment and those implemented from time to time.

As part of the orientation program, employees are required to sign declarations and agreement pursuant to policies of the Health Service.

POSITION OBJECTIVE
To provide a culturally appropriate service, including assisting with accessing holistic health care services, to clients with a chronic disease, including those leaving incarceration and those on re-entry service into the community.

The role of the Indigenous Outreach Worker – Chronic Disease is to ensure that the program objectives are met whilst working under the supervision and direction of the Chronic Disease Registered Nurse Coordinator. The focus will be to meet the needs of the target community by providing social and emotional wellbeing support and services, including access services. This will be achieved by working in a team environment, coordinating and collaborating with other team members and supervising staff to do all things to plan and deliver services and monitor and evaluate outcomes.

SKILLS, EXPERIENCE AND ATTRIBUTES

  • Ability to communicate effectively with team members and the client population.
  • Ability to provide support in highly stressful circumstances.
  • Ability to work with families in a supportive environment.
  • Ability to assess the needs of people living with a chronic disease and assist in providing access to services, including health services, based on their needs.
  • Ability to assess the needs of people exiting correctional facilities and assist in providing access to services, including health services, based on the needs assessment.
  • Ability to build a strong rapport with individuals that promotes improved health and wellbeing outcomes.
  • Ability to prioritise workload.
  • Ability to collect and record data.
  • Ability to produce reports.
  • Ability to work in a team and be accountable to team members and supervisors.
  • Ability to work in collaboration to develop a work plan and monitor outcomes on a regular basis, adapting plans to meet service needs.
  • Motivation to provide service excellence.
  • Ability to seek the advice and support of the Chronic Disease Registered Nurse Coordinator or the Senior Registered Nurse, and other senior staff when necessary, in particular the Prison Health Program Coordinator.
  • Commitment to ongoing participation in education, professional development, and quality assurance.

DUTIES

1. Community member responsibilities

  • Community liaison: Establish strong links in the broader Aboriginal community for the purpose of establishing connections and community referrals to services.
  • To establish links within the community, encourage and support target population to undertake health services, including: health checks, allied health services, medical services, psychology and psychiatry services, other relevant specialist services.
  • Provide education and awareness raising programs within the community about accessing health and allied services.
  • Practical assistance: To provide practical assistance to individuals within the community by assisting with patient transport services if needed, to ensure the individuals can access health services.
  • Provide support in ensuring a high level of adherence to recommended health plans, including adherence to medication regimes, follow up appointments and attendance at appointments.
  • Assist with transportation to individuals when required.
  • Provide follow-up support to individuals.
  • Administration and support: Provide input and feedback to the MHS team on any access issues or barriers that are deterring or limiting access to services.
  • Identify and work with the team to formulate solutions to access and care barriers.
  • Teamwork and program implementation and coordination: Work collaboratively within a multi-disciplinary team.
  • Establish strong links with other service providers providing services to target population for the purpose of enhancing client services and coordination of services.
  • Feedback and access: Provide input and feedback to the MHS team for the purpose of enhancing early identification of those who would benefit from health checks and extended health services.
  • Provide input and feedback on how to address barriers for the target population in accessing services.

2. Program responsibilities

  • Work collaboratively to write a plan for the implementation of the program.
  • Meet regularly with the team and coordinator to report on progress and implementation of program.
  • Develop a plan for data collection, review and feedback to the team and MHS.
  • Collect data daily and report on data at least weekly.
  • Assist other staff in the collection of relevant data.
  • Educate other team members on the program and their role in implementation.

3. Resources

  • Use of a pool vehicle during work hours and for work purposes (no personal use and no home garaging).
  • Use of a mobile phone during work hours for work purposes (no personal use).
  • Comply with policies and procedures for use of vehicles, phones and other resources.

4. Professional and other responsibilities

  • Participate positively in the work of MHS.
  • Undertake any task not included in this position description that is reasonably requested and required.
  • Participate in cross program activities as directed.
  • Maintain the highest standards of professional conduct.
  • Contribute to the achievement objectives of the service.
  • Demonstrate an understanding of and compliance with all Mawarnkarra policies and procedures at all times.
  • Participate in maintaining a safe working environment.
  • Other duties as directed by managers.

EDUCATION
Attend and participate in the professional development programs.

Undertake any continuing professional development or training as required by the employer.

OTHER RELEVANT INFORMATION
Performance will be appraised on an on-going basis and formally at the first 3 months and annually thereafter.

Consent to undergo a Working with Children Check and a National Police Certificate if required by the employer and if required, employment is conditional pending the outcome of these checks.

Current Drivers Licence.

All employees are subject to regular random drug and alcohol testing.

Please email your resume and application for a role through to [email protected]. You will receive confirmation that your application has been received. Should we progress your application to interview, we will contact you to arrange.

MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.

Explore local and northwest attractions near Mawarnkarra Health Service

Our service is located within the City of Karratha 40 minutes from Karratha.

The Pilbara is home to several beautiful beaches with opportunities for diving and snorkelling. The area is perfect for fishing and other water-based activities such as boating, sailing and whale watching. Millstream Chichester National Park is famous for its watering holes and camping spots. Within just a few hours’ drive are the world heritage listed sites of Karijini National Park and Ningaloo Reef. There are regular community events such as the Dampier Markets and horse racing and the recent development of the Karratha Art’s Precinct has opened the region up to more artistic pursuits including exhibitions, dance and theatre performances. We enjoy easy access to attractions such as Indigenous Rock Art accessed through guided tours on the Burrup Peninsula.

Explore more about the Pilbara here.