Programs Team

The ITC Aboriginal Outreach Worker is part of the Clinic Team of Mawarnkarra Health Service. The service’s objective is to provide holistic, primary health care services to the Aboriginal people of the West Pilbara region.

20 Sholl Street, Roebourne, WA 6718.




  • Our hours of operation are Monday to Friday 8:30am to 4:45pm
  • 15 hours per week with 45 minutes (unpaid) for lunch daily.
  • You are to be ready for work no later than 8:30am daily.

Other conditions of employment are identified in your contract for employment.

All Mawarnkarra employees are required to comply with all policies in force at the time of commencement of employment and those implemented from time to time.

As part of the orientation program, employees are required to sign declarations and agreement pursuant to policies of the Health Service.


The ITC Aboriginal Outreach Worker will contribute to improving health outcomes for Aboriginal and Torres Strait Islander people with chronic health conditions through access to care coordination, multidisciplinary care, and support for self-management; and Improve access to culturally appropriate mainstream primary care services.


  • Contribute to better treatment and management of chronic conditions for Aboriginal and Torres Strait Islander people enrolled on the program;
  • Improve access to appropriate health care through care coordination and provision of supplementary services for eligible Aboriginal and Torres Strait Islander people with chronic disease;
  • Foster collaboration and support between the mainstream primary care and the Aboriginal and Torres Strait Islander health sector;
  • Improve the capacity of mainstream primary care services to deliver culturally appropriate services to Aboriginal and Torres Strait Islander people; and
  • Increase the uptake of Aboriginal and Torres Strait Islander specific Medicare Benefits Schedule (MBS) items, including Health Assessments for Aboriginal and Torres Strait Islander people and follow up items.


1. Provide support and assistance to clients:

  • Provide appropriate and timely assessments based on client needs and act according to the assessment.
  • Provide link-up services to clients and provide support and assistance to clients through this process.
  • Participate in case conferencing and undertake all responsibilities as per the care plan of clients.
  • Refer clients appropriately to other services within Mawarnkarra and external to Mawarnkarra.
  • Provide clients with information about the services they are being referred to and provide support as necessary to clients attending other services.
  • Follow-up clients on a regular basis.
  • Initiate client contact where appropriate and necessary.
  • Provide support and assistance to clients in their own environment consistent with the policies of Mawarnkarra.
  • Work effectively and appropriately with families.
  • Provide support and assistance clients requiring housing, family services and assistance with Centrelink and/or Court.
  • Advocate the needs of clients to services such as WA Housing, Centrelink, WA Mental Health Services and Family and Community Services.
  • Provide assistance and support to families and friends of people who are in detox or rehabilitation.
  • Assist clients to improve daily living skills such as budgeting, drug and alcohol awareness and confidence building skills.

2. Manage client files:

  • Maintain confidentiality in all aspects of record keeping.
  • Records all data on clients as required by Mawarnkarra.

3. Program responsibilities:

  • Under the supervision of the ITC Program’s IHPO, to help

4. Professional responsibilities:

  • Maintain the highest standards of professional conduct.
  • Participate in and contribute to the fulfilment of operational needs of the organisation as they arise.
  • Demonstrate an understanding of and compliance with all Mawarnkarra policies and procedures.
  • Participate in maintaining a safe working environment.
  • Other duties as directed by management.


Attend and participate in the professional development program and relevant external seminars and conferences, as approved.


Consent to undergo a Working with Children Check and a National Police Certificate if required by the employer and if required, employment is conditional pending the outcome of these checks.

Current valid driver’s Licence.

All employees are required to adhere to Smoking policy and be willing to undertake a random drug and alcohol screening.

Please email your resume and application for a role through to You will receive confirmation that your application has been received. Should we progress your application to interview, we will contact you to arrange.

MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.

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