Remote Community Connector

Disability Services Team

Remote Community Connector is part of the Disability Services Team of Mawarnkarra Health Service.
The Service objective is to provide holistic, primary health care services to people of the West Pilbara region.

LOCATION
20 Sholl Street, Roebourne, WA 6718.

SENIOR MANAGER
Disability Services Manager

CONDITIONS OF EMPLOYMENT
Conditions of employment are identified in your contract for employment.

All Mawarnkarra employees are required to comply with all policies in force at the time of commencement of employment and those implemented from time to time.

As part of the orientation program, employees are required to sign declarations (including confidentiality) and agreement pursuant to policies of the Health Service.

POSITION OBJECTIVE

The Remote Community Connector aims to engage, inform and assist people living in Aboriginal and Torres Strait Islander remote communities through the National Disability Insurance Scheme (NDIS) pathway process

SKILLS, EXPERIENCE AND ATTRIBUTES

  • The ability to establish strong relationships with people with disability and families and service providers in community.
  • The ability to communicate clearly and sensitively when talking to people and their families
  • The ability to work independently in your community, and with your team at Mawarnkarra
  • A strong commitment to your community, linking in and compassion for people with disabilities
  • Excellent listening and relationship building skills
  • Excellent communication and problem solving skills, initiative, good judgment and extreme reliability
  • Must have a non-judgemental attitude regardless of a participants needs
  • Be approachable, positive and respectful.
  • Reside locally and have extensive local knowledge about the community.
  • Be accepted in their role as a Remote Community Connector by the community.
  • Have the ability to cultivate professional working relationships with participants and their families.
  • Have demonstrated skills to communicate culturally and appropriately with community members.
  • Local language skills is advantageous
  • Build strong relationship with local organisations, the NOIA and mainstream services.
  • Respect confidentiality and build trust.
  • Comply with legislation.
  • Manage potential conflicts of interest and if required seek assistance to do so.
  • Other reasonable duties as directed by your line manager

DUTIES
1. The ability to assist in promoting broader community understanding and awareness of the National Disability Insurance Scheme.

2. The ability to act as a cultural broker between the community and the Customer by providing relevant information and referring people with disability and families to the Support Coordinator.

3. Assist community members to test their eligibility for the NDIS and support the Participant Pathway process.

4. Assist in linking people for Customer meetings and provider appointments.

5. Support local linkages with the local health clinic, community school, and other community-based service organisations.

6. Support the Customer to assist people interested in the scheme to obtain and complete Access Request (ARF) forms and to attend appointments.

7. Be available on-site to support Customer staff during scheduled visits.

8. Advise the Customer of community and cultural events that may impact community visits.

9. Assist Customer staff to locate potential participants.

10. Be a point of contact for the Customer.

EDUCATION

Attend and participate in the professional development program and relevant external seminars and conferences, as approved.

OTHER RELEVANT INFORMATION
Performance will be appraised on an on-going basis and formally at the first 3 months and annually thereafter.

Consent to undergo a Working with Children Check and a National Police Certificate. Employment is conditional pending the outcome of these checks.

Must hold a current drivers licence.

All employees are subject to regular random drug and alcohol testing.

Please email your resume and application for a role through to hrofficer@mhs.org.au. You will receive confirmation that your application has been received. Should we progress your application to interview, we will contact you to arrange.

 

MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.

 

Explore local and northwest attractions near Mawarnkarra Health Service

Our service is located within the City of Karratha 40 minutes from Karratha.

The Pilbara is home to several beautiful beaches with opportunities for diving and snorkelling. The area is perfect for fishing and other water-based activities such as boating, sailing and whale watching. Millstream Chichester National Park is famous for its watering holes and camping spots. Within just a few hours’ drive are the world heritage listed sites of Karijini National Park and Ningaloo Reef. There are regular community events such as the Dampier Markets and horse racing and the recent development of the Karratha Art’s Precinct has opened the region up to more artistic pursuits including exhibitions, dance and theatre performances. We enjoy easy access to attractions such as Indigenous Rock Art accessed through guided tours on the Burrup Peninsula.

Explore more about the Pilbara here.

The Corporate Services Manager is part of the Corporate Team of Mawarnkarra Health Service. The Service objective is to provide holistic, primary health care services to the Aboriginal people of the West Pilbara region.

LOCATION

20 Sholl Street, Roebourne, WA 6718.

LINE MANAGE
CEO

CONDITIONS OF EMPLOYMENT

37.5 hours per week Monday to Friday 8:30am to 4:45pm with 45minutes (unpaid) for lunch daily. You are to be ready for work no later than 8:30am daily.

Other conditions of employment are identified in your contract for employment.

All Mawarnkarra employees are required to comply with all policies in force at the time of commencement of employment and those implemented from time to time.

As part of the orientation program, employees are required to sign declarations and agreement pursuant to policies of the Health Service.

POSITION OBJECTIVE

The role of the Corporate Services Manager is responsible for all assets of the organisation and to implement the relevant objectives of the organisation by ensuring that the corporate team deliver a supportive, quality, effective and efficient service in order that the health needs of clients and the community are met

SKILLS, EXPERIENCE AND ATTRIBUTES

  • Motivation to provide service excellence.

  • Demonstrated ability to lead a multidisciplinary team.

  • Demonstrated capacity to lead in a collaborative manner with staff.

  • Demonstrated ability to problem solve issues on a day-to-day basis.

  • Demonstrated conflict resolution skills.

  • Ability to manage the assets of the organisation.

  • Experience in the application of Workplace Health and Safety legislation.

  • Ability to report against key deliverables.

  • Good writing skills.

  • Good interpersonal skills.

  • Commitment to ongoing participation in education, professional development, evidence based research and quality assurance.

DUTIES

1. Leadership and management

  • Manage the corporate team staff on a day-to-day basis.
  • Motivate staff to provide service excellence.
  • Oversee the provision of the highest standards of service fulfilling the responsibilities of the program requirements.
  • Ensure that staffs are allocated responsibilities appropriately under the programs they work under.
  • Monitor staff performance and manage same.
  • Conduct regular staff appraisals, as per the organisation’s policy.
  • Identify staffs that require support and assistance in fulfilling their responsibilities and arrange for the provision of support and assistance.
  • Monitor and manage compliance with the policies of Mawarnkarra.
  • Promote a collaborative working environment for all staff.
  • Identify staff that may require performance management.
  • Ensure that the professional development needs of staff of the corporate team are met and are consistent with organisational policy.
  • Provide leadership in problem solving issues that arise.
  • Ensure that staffs are appropriate and respectful of clients, visitors and other staff at all times.

2. Manage the assets of the organisation, including equipment, vehicles and housing

  • Maintain and update the asset register.
  • Manage the maintenance of equipment, vehicles, buildings and housing.
  • Manage the purchase, transfer and disposal of assets.
  • Ensure all policies and procedures for asset acquisition and disposal are followed.

Equipment

Ø Ensure all regular servicing of all equipment, including medical equipment, is conducted on time as per the labelling.

Ø Ensure all emergency repairs to equipment are conducted in a timely fashion.

Vehicles

Ø Manage the day-to-day running of vehicles ensuring vehicles are ready for use by staff.

Ø Hold all vehicle keys

Ø Ensuring no unauthorised use of vehicles

Ø Ensuring that home-garaged cars are available for use by all staff during the day

Ø Conduct log-book audits

Ø Manage the purchase, leasing, transfer and disposal of the fleet vehicles.

Ø Ensure all polices and procedures for vehicles and use of vehicles are followed.

Ø Ensure all vehicles registered is current with the Department of Transport WA

Ø Management of accounts relating to fuel, cleaning, maintenance and repairs of vehicles

Ø Maintaining an accurate and contemporary register of all vehicles, delegated drivers and vehicles assigned under home garaging, conditional and private use vehicles.

Housing & MHS Buildings

Ø Ensure all facilities are maintained to a high standard.

Ø Ensure that all of the paperwork is completed prior to a staff member occupying a Mawarnkarra house, such as the lease is completed and inspections are carried out.

Ø Ensure regular inspections are undertaken on Mawarnkarra housing.

Ø Ensure all furniture included in the housing for a staff member is documented and accounted for.

Ø Ensure all maintenance for Mawarnkarra housing is carried out in a timely fashion.

Ø Ensure all polices and procedures for housing are followed.

Security

Ø Manage security portfolio on behalf of Mawarnkarra.

 

Ø Ensure correct security delegation is given to each staff member.

 

Ø Ensure security protocols are followed for arming, disarming & lock up procedures.

 

Ø Ensure regular maintenance is carried out for security system for Mawarnkarra Health Services, including the Safe House.

IT

Ø Manage the IT portfolio on behalf of Mawarnkarra.

 

Ø Ensure all IT updates/upgrades/maintenance are carried out in a timely and non-disruptive manner.

    EDUCATION

    Attend and participate in the professional development program and relevant external seminars and conferences, as approved.

    OTHER RELEVANT INFORMATION

    Performance will be appraised on an on-going basis and formally at the first 3 months and annually thereafter.

    Consent to undergo a Working with Children Check and a National Police Certificate. Employment is conditional pending the outcome of these checks.

    All employees are required to adhere to the Smoking policy and be willing to undertake a random drug and alcohol screening.

    Please email your resume and application for a role through to hrofficer@mhs.org.au. You will receive confirmation that your application has been received. Should we progress your application to interview, we will contact you to arrange.

    MHS may commence appointment proceedings immediately, appoint by invitation or make no appointment at all. This opportunity is only open to candidates with the right to work in Australia. Aboriginal and Torres Strait Islander people are encouraged to apply.

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