Delivering quality medical services to improve the physical, spiritual, cultural, social and emotional wellbeing for families
Building Healthier Communities Since 1986
Mawarnkarra provides the families of Roebourne with a fully functional and accredited Clinic that treats approximately 3,000 people per year.
We provide a team of health practitioners – including 3 full time doctors plus visiting specialist practitioners in the areas of:
- Paediatrician (children’s health),
- Obstetrics/Gynaecologist (for pregnant women),
- Child and Maternal Health
- Chronic Disease Management
- General Physician,
- Respiratory (lungs),
- Paediatric Cardiologist (children’s heart),
- Endocrinologist (hormone doctor),
- Integrated Team Care and PATS (Patient Journey) / Transport,
- Ophthalmologist (eye doctor) and
- Liver Clinic.
ALLIED HEALTH SERVICES
Mawarnkarra also offers the following allied health services:
- Physiotherapy (help people move better),
- Podiatry (feet),
- Diabetes Education;
- Optometrist (eyes); and
- Audiologist (hearing/ears);
Pharmacy & Outreach
An independent 777 Pharmacy is also located at our Clinic that can dispense prescription medicines to our Aboriginal & Torres Strait Islander patients and healthcare card holders. Mawarnkarra also provides outreach programs to remote communities; and health focused education and community events.
You don’t always need to leave country to access specialists or to support your family.
Disclaimer: Not all health appointments can be accessed through telehealth services. Some appointments require you to be present for the purpose of examination or to abide with their policies and procedures.
COMMUNITY HEALTH PROGRAM
Mawarnkarra operate comprehensive preventative and primary health programs including a chronic disease program; an immunisation program for children and adults; and an early detection program including heart health; adult health checks; and mens and womens health programs.
Please ask at reception or talk to your doctor, nurse or health worker about these programs.
NO CHARGE WITH CURRENT MEDICARE CARD
Mawarnkarra is an Aboriginal Community Controlled Health Organisation, which means that we are funded to provide our services and programs to Aboriginal and Torres Strait Islander clients. We are also a bulk billing service.
No one will be charged for any health service they receive at Mawarnkarra if they have a current Medicare card.
A fee may be charged if you do not have a current Medicare card.
If you are referred to a service other than one provided by us; you might be charged a fee by that service. Your doctor will talk to you about this at the time of making the referral.
MANAGING PERSONAL HEALTH INFORMATION
Your medical record is confidential. All staff at Mawarnkarra respects the privacy and confidentiality of your health information. It is part of our policy to maintain security of all personal health information at all times to ensure that this information is only available to authorised members of staff. Mawarnkarra has a zero tolerance for breaches of confidentiality.
We have a comprehensive policy on the management of personal health information and a brochure for clients explaining the policy is available. Please ask at reception for a copy of the brochure.
We work in partnership with visiting specialists to provide enhanced services to our community. The visiting specialists are not employed by Mawarnkarra, but they do maintain their own records about the care provided to you. They are covered by MHS Confidentiality Policy and the Privacy Act. If you have any questions please ask to speak with our Senior Medical Officer or the Visiting Specialist.
MAKING AN APPOINTMENT
Mawarnkarra operates a walk-in system. Clients are seen in order of arrival unless someone presents requiring urgent medical attention. Doctors see clients for as long as required.
Clients can put their name down to see the Doctor in the afternoon however they are required to be at the clinic at 2.00 pm and will be seen in order of arrival.
Mawarnkarra offers clients a service where, if the client is unable to attend the clinic and it is necessary that they see a doctor, counselor, or the tackling indigenous smoking officers, we will provide transport to and from a client’s home. Please call reception on 9182 0850 to arrange transport.
Please note that this service is only for those clients who have no other means of transport.
There may be times when a doctor will need to visit you at your home. This may happen any time, during business hours. Arrangements will be made between you and your doctor.
If you need medical assistance out of our standard office hours go to Roebourne Hospital or Nickol Bay Hospital.
RECALL AND REMINDER
Mawarnkarra is committed to preventative and holistic health care and therefore work in cooperation with National and State based recall and reminder registers.
Mawarnkarra may issue you with a reminder service from time to time offering you preventative health services appropriate to your care via SMS, recall card or phone call. If you do not want to be part of this reminder system please tell the receptionist, doctor, nurse, or Aboriginal Health Worker.
Clients can respond by ringing the clinic reception at (08) 9182 0850 to acknowledge the reminder.
If you need urgent medical assistance call (08) 9182 0800
NEXT OF KIN INFORMATION
Please provide the receptionist with your current emergency contact details in case of an emergency. We would also appreciate clients notifying receptionists of any changes of their address and updated Medicare and pension cards.
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